City Love Companions highly values and respects the privacy of its website visitors, advertisers and other customers and takes every known precaution to safe guard the information we collect from unauthorized use. We will do everything necessary to be compliant with the latest EU GDPR (General Data Protection Regulation) requirements.
The information below describes how we collect and use the personal information you provide on our website, by email, forms and live chat. It also describes the choices available to you regarding our use of your personal information and the steps you can take to access this information and to request that we correct or delete it.
Please note that this policy does not apply to those third-party websites that you may visit by selecting an external link on one of our pages. You will need to consult those websites' privacy policies in order to determine how your privacy is protected.
Information collection & use
For optimal security – especially when you would not use an encrypted email system on your own – we recommend you to use our secure SSL contact form to reach out to us.
If you send us a message from the secure (SSL) contact form on our website, we will only register and store in our system your email address, which is necessary to process your request and to contact you.
Use of information
We will always protect your personal information and keep it secured.
Rest assured that we will never use your email address or any other personal data for any other purpose, share with, sell or rent out it to any other company or individual.
In case the website visitor and advertiser decide to exchange directly personal information, we decline formally any civil and/or penal liability further to disadvantages, whatever nature it is that, the website visitor an advertiser could undergo because of the exchange of this personal information.
Communication and opt-out options
Incidentally and mainly for promotional purposes of our advertisers and/or to adequately inform our website visitors we can send out digital newsletters.
You can choose to opt-out from receiving these newsletters at any moment you wish.
On rare occasions we send you strictly service-related announcements when it is urgent and/or necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out from these communications, which are not promotional by nature. But you can let us know by email you wish so.
We will communicate with you in response to your inquiries, to provide the services you request. We will communicate with you in general by email only.
Personally identifiable information
We do not share personally identifiable information with third parties. On rare occasions, our merchant credit card acquirer may request some of your personally identifiable information in order to validate a transaction and for your own security.
We reserve the right to disclose your personally identifiable information as required by law in cases when we deem disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website or by our company.
As is the case for most websites, we gather certain information automatically and store it in log files. For this purpose we use a third-party tracking service called Google Analytics, which uses log files to track non-personally identifiable information about visitors to our website. This information includes (non-exhaustive list): geographic origin, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyse trends, to administer the website, to track users' movements around the website and to gather demographic information about our user base as a whole.
We do not link this automatically collected data to personally identifiable information.
We strongly advise you to be aware when you leave our website and to read the privacy statements of each and every website that collects personally identifiable information.
The security of your personal information is important to us. When you enter sensitive information (such as email, personal cell phone number, name, address) on our forms, we encrypt that information using Secure Sockets Layer technology (SSL) from our host.
We also use SSL technology to read and send our emails through our own dedicated server. As a consequence your messages sent by our secure (SSL) contact form on our website are secured. When you would not use our secure (SSL) contact form to reach out to us we strongly recommend you to use an encrypted email system on your own.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event our company would go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or a notice on our website for 30 days of any such change in ownership or control of your personal information.
Hopefully that has clarified things for you. However if you are still looking for more information then you can contact us through our contact page here: https://city-love-companions.com/contact-us/